The Relationship Between HBO Patient Education, Patient Satisfaction, Compliance, and Reimbursement

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Have you ever wondered why your patients quit hyperbaric therapy? Why would they quit despite the fact that they could potentially lose a toe or a foot? Sure a certain percentage of them are claustrophobic, some of them listened to their archaic physicians negative viewpoint of HBOT, some just do not care and have given up, then there are the ones we put in that “uncategorized box” because we really couldn’t pinpoint their rational, instead we categorize these patients simply as “NON-COMPLIANT”.

Are these patients really non-compliant or are they just uninformed and improperly educated? One should ask, “Who in the right mind would sacrifice losing a limb vs going in a chamber for two hours a day watching TV to save the limb in question?” Ask yourself the same question and if you are educated enough and informed enough (and not out of your mind) about the pros of HBOT and the cons of losing a limb, you surely wouldn’t opt for an amputation if you knew there was a possibility of saving that limb. So back to my original question, Why? Is there a possibility that the patient/s were not properly educated on how hyperbaric therapy works and the importance of “daily” treatments explained to them in a way they could understand? In this article I would like to describe the important relationship between improved and effective patient education, patient compliance, patient satisfaction, and value based reimbursement.

Read the whole article here: THE RELATIONSHIP OF PT EDUCATION ON HBO COMPLIANCE PT SATISFACTION AND REIMBURSEMENT

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One thought on “The Relationship Between HBO Patient Education, Patient Satisfaction, Compliance, and Reimbursement

  1. Pingback: Customer Satisfaction | TCELab Blog

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