Does your patient REALLY understand you?

HEAR YOU copyThis isn’t a language barrier question, this is a medical literacy question. Did you know that 9 out of 10 patients do not receive health information in a way they can use or understand?

 “Nothing, not age, income, employment status, educational level and race or ethnic group affects health status more than literacy skills”

Studies have shown that 40-80 percent of the medical information patients receive is forgotten immediately and nearly half of the information retained is incorrect. One of the easiest ways to close the gap of communication between clinician and patient is to employ the “teach-back” method, also known as the “show-me” method or “closing the loop.” Teach-back is a way to confirm that you have explained to the patient what they need to know in a manner that the patient understands. Patient understanding is confirmed when they explain it back to you. It can also help the clinic staff members identify explanations and communication strategies that are most commonly understood by patients.

Best Publishing has been kind enough to post a podcast interview about the teach back method as well as patient education.

Here is the link

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The Relationship Between HBO Patient Education, Patient Satisfaction, Compliance, and Reimbursement

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Have you ever wondered why your patients quit hyperbaric therapy? Why would they quit despite the fact that they could potentially lose a toe or a foot? Sure a certain percentage of them are claustrophobic, some of them listened to their archaic physicians negative viewpoint of HBOT, some just do not care and have given up, then there are the ones we put in that “uncategorized box” because we really couldn’t pinpoint their rational, instead we categorize these patients simply as “NON-COMPLIANT”.

Are these patients really non-compliant or are they just uninformed and improperly educated? One should ask, “Who in the right mind would sacrifice losing a limb vs going in a chamber for two hours a day watching TV to save the limb in question?” Ask yourself the same question and if you are educated enough and informed enough (and not out of your mind) about the pros of HBOT and the cons of losing a limb, you surely wouldn’t opt for an amputation if you knew there was a possibility of saving that limb. So back to my original question, Why? Is there a possibility that the patient/s were not properly educated on how hyperbaric therapy works and the importance of “daily” treatments explained to them in a way they could understand? In this article I would like to describe the important relationship between improved and effective patient education, patient compliance, patient satisfaction, and value based reimbursement.

Read the whole article here: THE RELATIONSHIP OF PT EDUCATION ON HBO COMPLIANCE PT SATISFACTION AND REIMBURSEMENT

NEW PRODUCT! Patient Hyperbaric Safety Instructions Card – Monoplace

hbo-safetycard-mockup

Three years later and we have finally developed a Hyperbaric Safety Instructions Card for Monoplace chambers.  This patient education piece is geared more towards patients rather than the clinical professionals in hyperbaric medicine.  The inspiration for this came from the airline industry (flight safety card located on seat backs of airline seats).  The FAA requires airlines to have an educational piece that is easy to understand with universal signage that almost anyone – no matter where they are from or what language they speak could understand.  We have tried to make this as universal as possible – this is why it took three years.  The language is in English and a Spanish one is being developed as we speak.

Illustrated Step-by-step Guide for all your patients

This patient educational piece provides your patients a step-by-step guide as to what to expect prior to, during, and after each treatment (THIS IS NOT A REPLACEMENT FOR APPROPRIATE PATIENT EDUCATION BUT MAY BE USED AS AN ADJUNCT TO THE CURRENT EDUCATION YOU PROVIDE YOUR PATIENTS).  This guide could be used to assist in educating each patient about what to expect during the hyperbaric treatments.

Mention this coupon from HBOTeachBlog.com and get $100 off

$100 OFF COUPON (EXPIRES MAY 30, 2014)

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The Relationship Between HBO Patient Education, Patient Satisfaction, Compliance, and Reimbursement

Image

Have you ever wondered why your patients quit hyperbaric therapy? Why would they quit despite the fact that they could potentially lose a toe or a foot? Sure a certain percentage of them are claustrophobic, some of them listened to their archaic physicians negative viewpoint of HBOT, some just do not care and have given up, then there are the ones we put in that “uncategorized box” because we really couldn’t pinpoint their rational, instead we categorize these patients simply as “NON-COMPLIANT”.

Are these patients really non-compliant or are they just uninformed and improperly educated? One should ask, “Who in the right mind would sacrifice losing a limb vs going in a chamber for two hours a day watching TV to save the limb in question?” Ask yourself the same question and if you are educated enough and informed enough (and not out of your mind) about the pros of HBOT and the cons of losing a limb, you surely wouldn’t opt for an amputation if you knew there was a possibility of saving that limb. So back to my original question, Why? Is there a possibility that the patient/s were not properly educated on how hyperbaric therapy works and the importance of “daily” treatments explained to them in a way they could understand? In this article I would like to describe the important relationship between improved and effective patient education, patient compliance, patient satisfaction, and value based reimbursement.

Read the whole article here: THE RELATIONSHIP OF PT EDUCATION ON HBO COMPLIANCE PT SATISFACTION AND REIMBURSEMENT